The parts finder for dealers
Spelle, April 2018. Every dealer has experienced the following situation: a customer has an urgent request for a specific part that is not on stock and the manufacturer cannot deliver at short notice. For situations like these the new Krone PartsLocator presents a real option for all Krone dealers who are licensed to order from the website service Agroparts. These dealers can now upload their own stock information to Agroparts to make it available to all PartsLocator users and benefit from the stock information provided by other Krone dealers.
“The new Krone PartsLocator is an exciting and convenient web based tool which allows its users to find out a whether a specific part is available locally,” explains Vitali Heidelmann, Krone’s Parts Logistic manager. Users will instantly see who can provide the specific part - possibly another dealer, an importer or the manufacturer. Those situated in borderland areas may even want to extend their search to the neighbouring country,” continues Vitali Heidelmann.
Many dealers have already signed in to the new Krone PartsLocator and Krone hopes more will follow soon. “One thing is clear - the more dealers register and participate, the greater will be the benefit for all.” PartsLocator is still open to all dealers licensed to order from Agroparts, but in the long term the service will be exclusively available to those who share their own stock information, hence contribute to the added value of the service,” concludes the manager.